Chapter Five: Independent Establishment of Affiliated Service Centers

5.1 IT Service Center, Media Service Center, etc.

In order to ensure service quality and independent operation, Link Pass made it clear that affiliated service centers such as IT service centers and media service centers should be established in the form of independent companies instead of franchises. The specific management specifications are as follows:

1. Independent legal person: Affiliated service centers such as IT service centers and media service centers should be independently registered as independent legal entities in accordance with the law. Such a registration status enables it to independently assume legal responsibilities and obligations, and to enjoy an independent legal status in terms of economy, contracts, and taxation. This helps ensure that service centers operate transparently and legally, and provide them with greater room for business development.

2. Management autonomy: Affiliated service centers have a certain degree of autonomy in daily operation and management, and are able to make flexible adjustments and decisions according to market conditions and their own business characteristics. This autonomy enables it to better adapt to changing market conditions, respond quickly to customer needs, and take effective measures to improve service quality and efficiency. This also reflects Link Pass' trust and support for affiliated service centers, encouraging them to actively explore and innovate within the scope of compliance.

3. Business scope: Affiliated service centers should focus on providing professional services in specific fields, such as IT technical services, media services, etc., in accordance with the business scope and positioning of Link Pass. All business projects must strictly follow the relevant norms of the territorial country and the approved scope. This ensures that the affiliated service center follows laws and regulations in the process of providing services, protects the interests of customers, maintains service quality, and provides a solid foundation for the healthy development of the business.

4. Cooperation and benefit distribution: Affiliated service centers and Link Pass can establish a cooperative relationship to jointly promote the development of enterprise service projects. The two parties should determine the appropriate cooperation model and benefit distribution mechanism on the basis of full consultation. Through cooperation, the affiliated service center can make full use of the resources and platform advantages of Link Pass to expand business influence and market share; while Link Pass can use the professional knowledge and local advantages of the affiliated service center to improve the overall service level and coverage. The formulation of the cooperation model and benefit distribution mechanism will ensure that the rights and interests of both parties are reasonably protected, and jointly realize business growth and value creation.

5. Compliance with regulations: Affiliated service centers should strictly abide by the various management norms and policies formulated by Link Pass to ensure that business activities are carried out within the framework of legal compliance . The affiliated service center shall actively cooperate with the implementation of various regulations, including but not limited to service standards, qualification requirements, contract requirements, etc., to ensure service quality and customer satisfaction. By complying with the regulations, the affiliated service center can maintain a good cooperative relationship with Link Pass, jointly maintain the corporate reputation and market image, and create favorable conditions for sustainable and steady development.

6. Information sharing: An effective information sharing mechanism should be established between the affiliated service center and Link Pass to achieve timely communication of business conditions and developments between the two parties. This information sharing can cover market trends, customer needs, cooperation opportunities, etc., which will help both parties better grasp business opportunities, make decisions and promote the success of cooperation projects. Through active information sharing, affiliated service centers and Link Pass can work closely together to better meet customer needs and achieve a win-win situation.

The independent establishment of the affiliated service center will help promote the diversified development of corporate services and improve service quality and professional level. Link Pass will provide support and assistance to affiliated service centers, and jointly promote the healthy development of the corporate service industry. For unfinished matters, please refer to the announcements on the official website ( https://linkpass.org ).

5.2 Management Regulations

In order to ensure the efficient management and high-quality service of the affiliated service center, Link Pass has formulated the following management regulations to ensure the compliance and stability of the organizational structure, qualification requirements and service standards of the affiliated service center :

1. Organizational structure: Affiliated service centers should establish a sound organizational structure, clarifying the responsibilities of each functional department and position to ensure efficient internal coordination. Specifically, appropriate management departments should be established, such as: Operations Department, Management Department, Technology Department, etc., to clarify the responsibilities of each department, so as to ensure the smooth progress of the business. At the same time, all management rules and policies should be declared and announced by the center, so that all employees can understand and implement them in accordance with relevant regulations, so as to ensure the normal operation and compliance management of the affiliated service center.

2. Qualification requirements: The management personnel and core team of the affiliated service center should have a professional background and rich practical experience in related fields to ensure that they can provide customers with high-quality professional services. These managers and team members should have in-depth knowledge and skills in specific fields, be able to meet the diverse needs of customers, and maintain professional standards in the process of business advancement. In addition, they should also have a keen insight into the development trend of the industry in order to maintain the dominant position of the affiliated service center in the market competition.

3. Service standards: Affiliated service centers should strictly follow the service standards set by Link Pass to ensure the quality and transparency of each service content. Service standards cover a wide range, including but not limited to service attitude, service process, service effect and other aspects. When formulating service standards, affiliated service centers should ensure that they meet the requirements of Link Pass, and submit the established standards to the center for review. After the review is passed, the service standard will be announced and implemented to ensure that all services are carried out within the scope of the specification and provide customers with high-quality professional services.

4. Information report: Affiliated service centers should regularly submit detailed business status and development reports to the center in accordance with the requirements of the Link Pass. These reports will help maintain close communication and cooperation between the two parties, enabling Link Pass to understand the operation status, business progress and market dynamics of the affiliated service center. Through regular information reports, the two parties can keep abreast of the business situation, jointly discuss cooperation opportunities, optimize operation strategies, and ensure the smooth progress of cooperation.

5. Training and improvement: Affiliated service centers should constantly strive to improve the professional quality and service level of their employees to ensure that they can provide customers with excellent services. The center can promote employees to continuously learn and update industry knowledge and skills by organizing internal training and external learning exchanges. This helps to keep the team competitive and improve the quality and efficiency of the service. At the same time, the affiliated service center can also cooperate with the branches of the International Business School to share resources, carry out professional training courses, and promote the overall development and career advancement of employees. Through training and upgrading, the affiliated service center can better meet customer needs and promote continuous business development.

6. Dispute handling: During the service process, if there is a service-related dispute, the affiliated service center shall handle it strictly in accordance with the agreed dispute handling procedures. First of all, the center should actively communicate with the customers involved to fully understand the specific circumstances and reasons of the dispute. Then, according to the facts and relevant contract provisions, take appropriate settlement measures and try to reach a satisfactory solution for both parties.

If the dispute cannot be resolved within a relatively short period of time, the affiliated service center should communicate with Link Pass in time to discuss further solutions. The two parties can negotiate to resolve disputes through mediation, arbitration, etc., so as to maintain the cooperative relationship and reputation of both parties. In the process of dispute resolution, maintaining smooth communication and active cooperation are the keys to ensure that the problem is properly resolved. Through effective dispute resolution, the affiliated service center can maintain a good relationship with customers, improve service quality and customer satisfaction.

7. Publicity and promotion: Affiliated service centers can use the rich resources of the Link Pass platform to carry out advertising and promotion activities to enhance brand awareness and influence. The center can regularly publish information and cases about its own professional services on the official website of Link Pass, social media platforms and other channels, display successful cooperation cases and customer feedback, so as to attract more potential customers and partners.

In addition, affiliated service centers can also participate in various industry exhibitions, forums, seminars and other activities organized by Link Pass to demonstrate their professional strength and service characteristics, and conduct in-depth exchanges and interactions with customers and the industry. Through active publicity and promotion, affiliated service centers can expand their influence and market share, attract more cooperation opportunities, and achieve continuous business growth and development.

The regulations on the management of affiliated service centers will help ensure service quality and business stability, and provide enterprises with reliable professional service support. For unfinished matters, please refer to the announcements on the official website ( https://linkpass.org ).